Campus Executive Leaders
For Executive Leaders
We are dedicated operations partners, focused on assisting our clients and their community by thoroughly evaluating campus event venues, assets, and programs to help chart the strongest path toward actualizing full event revenue potential. Our goal is to ensure focus on our partner institution’s critical mission while providing a balanced approach toward also achieving their financial objectives.
Our service offerings are designed to source and implement solutions for:
- Increasing the volume of quality events and revenue streams.
- Enhancing conference operations and efficiency through identifying and introducing new systems and service models –customized to each unique campus community and market.
- Customer service and guest satisfaction
- Rental and inquiry management
- Marketing & sales
- Campus wide scheduling
- Full planning phases from inquiry to execution and from financial analysis and retention
- Contracting with vendors
- Logistics and communication coordination with all on-campus stakeholders
We provide access to industry-tested resources related to operations including:
- Administrative Training Programs
- Global sales & industry network access
- Asset management tools and resources
- Exclusive procurement pricing for new equipment, communications, and software
Our Approach to Sales and Revenue Growth Involves Complete Industry Engagement!
Throughout the year, our teams are actively attending industry-related events, meetings, and marketplace tradeshows to connect one-on-one with DMOs, professional associations, and planners. These network connections we are making on your campus’ behalf will directly benefit your onsite program. Our focus is on increasing your institution's exposure as a unique destination to appeal to national meeting planners. This will help move the open inventory of your campus meeting spaces and overnight guest accommodations, thus driving new opportunities to your campus venues.
Focused Solutions
Conference Sales & Marketing
- Harnessing the power of a well-established network within the global hosted-buyer marketplaces and meeting planner industry. Developing customized marketing strategies to capture leads that secure booking best-fit groups for your specific campus that align with the core values and mission of the Institution.
Meeting Room Management
- Access to state-of-the-art technology that will assist in managing the varying needs of guests starting from onsite guest registration services to meeting room booking and even securing use of on-campus activity resources or even coordinating local off-site excursions.
World Class Catering and Dining Services
- Our culinary teams have crafted menus specifically designed for the conference guests. You will have access to seasonally inspired collections that will feature seasonal promotions, and regional favorites and offer flexibility for just about every group’s needs. We offer special packages for Weddings, Youth Sports Camps, Special Guest Diets (gluten/allergen free), Religious Groups (Kosher, Halal), Corporate Meeting Packages, Themed, and international action station menus, and much more.
Specialty Solutions
Guest Room Operations
- Access to professional reservation software systems specifically designed for managing overnight lodging for conference guests and youth programs and camps. Applications for “front desk” concierge services and guests' amenities.
Audio Visual Support
- National expert support in event design, as well as onsite AV tech support and logistics coordination for preliminary production, set-up, execution of programming, live content sharing, and postproduction. Our on-site teams also deliver AV and technology solutions during events to handle all troubleshooting and assistance.
Facilities and Asset Management
- Dedicated management teams deploy their experience and expertise to assure everything is managed to each guest and client's expectation and satisfaction. Housekeeping, cleaning and repair in meeting or guest rooms. Asset Inventory management and investment evaluations
Premium & Support Solutions
Concierge Services
- Sodexo’s aligned Concierge Services partner Circles provides conference guests with full 24/7 assistance before, during, and after events. Circles serves as the conference guest’s assistant to help with virtually every aspect of attending an on-campus conference from travel arrangements, ground, transportation, entertainment, local activities, excursions, on-campus support, and more.
Strategic Development and Consulting Services
- Access to state-of-the-art technology that will assist in managing the varying needs of guests starting from onsite guest registration services to meeting room booking and even securing use of on-campus activity resources or even coordinating local off-site excursions.